Troubleshoot issues that are technical in nature including hardware, software and networking.High school diploma or GED is required and you must be at least 18 years of ageĮssential Functions/Core Responsibilities.Dependable and flexible to rotate shifts, as needed.Strong accounting or payroll understanding or background is a definite asset.Ability to multi-task and adapt to changes quickly.Effectively communicates, both written and verbally.Ability to work as a team member, as well as independently with minimal supervision.Curious, with a desire to always learn more, including strong problem solving skills.Strong desire to help and take ownership on seeing things through.A passion to help those in need Customer Service Excellence.Strong ability to troubleshoot basic and routine customer issues that are technical in nature.Our ideal candidate is awesome at the following: You may not have all the answers, but we’re looking for associates who are comfortable and confident in navigating through several systems simultaneously to research the answer for the customer. ![]() Support topics include how to create an invoice, how to set up payroll and how to reconcile books. Our associates help its customers learn how to use QuickBooks to its fullest potential and trouble shoot technical issues. Our customers are small businesses that use QuickBooks to run their business. We’re seeking to hire people with a passion for helping small business succeed by problem solving and using tools to troubleshoot complex technical issues. What would your community be like without them? Unfortunately, the road to success for a small business is paved with challenges, and longevity is not a given. Imagine all of the small businesses in your life the local bakery, your favorite restaurant, and the corner market. ![]() Small businesses play a critical role in our communities and fuel the nation’s economy. Catharines community for over 17 years, and we take pride in our ability to promote from within by training and developing our employees! Sitel has been a leading employer in the St. Now hiring for our July 2 training class!Īre you looking for a company that can provide steady hours, excellent benefits, career growth, a comprehensive paid training program and a strong sene of community involvement? If you said yes, then Sitel is the right company for you! Be part of a team dedicated to helping Small Businesses succeed in running their business!
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